Care for the health and safety of guests at Evelina Palace Hotel
Our team works to implement measures and adapt our services in a way that meets your needs and ensures the safety of all.
Hotel Evelina Palace has a certificate issued by the Union of Tourist Business in Bansko, based on a protocol from the Regional Health Inspectorate.
On the territory of Evelina Palace Hotel a physical distance of at least 1.5-2.0 m is required between the members of different families and no more than two people are allowed at the reception unless they are members of one family.
Liquid and gel hand sanitizers are applied everywhere in the common areas of the hotel, in the reception area, next to the elevator, in the restaurant and in the bathrooms.
Cleaning and disinfection of common areas is carried out according to a regulated schedule. All employees are required to wear a mask.
The elevator is only used by one family member or one person at a time. We recommend using the two stairways in the hotel.
It is not allowed to gather people in the common areas of the hotel, signs are placed and the process is organized in order to avoid the accumulation of guests.
In the restaurant, the tables and chairs are disinfected after each customer. We have enough outdoor tables in the garden. Meals are a la carte or buffet and are served in a way that guests do not touch the common food.
Hotel Evelina Palace strictly follows the requirements of the Ministry of Health to protect the health of its guests and employees.
